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Asia, India, GCC, and Oceania

Germany, Switzerland, and Austria

Europe, Middle East, Africa

Latin America

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If you need one-on-one help, AVIXA’s Member Services Team is here to assist you. Whether you need to renew your CTS®, sign up for a class, reset your password, check your membership status, or handle any other situation — we will get you the answers you need.

How can we help you today?

North America

Find answers to FAQs about membership, certification, training, and more in our  help center.
Interested in exploring your reach in the AV community?  
Explore sponsorship opportunities.
If you are a member of the press, please visit the press room.

Get in Touch

Phone: +1.703.273.7200 or 1.800.659.7469

Office Hours: Monday-Friday, 9:00 a.m.-5:00 p.m. ET

Email us: [email protected]

Our Location

11242 Waples Mill Road, Suite 200 Fairfax, VA 22030

Member Services

Here are the members of our team you could speak with when you contact us:

U.S. East Coast

Sheila Bowman

Member Services Manager

+1.703.279.6385

[email protected]

Sheila handles all strategic accounts

Shawna Tates

Member Services

+1.703.279.2162

[email protected]

US Locations
Connecticut, Delaware, District of Columbia, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia

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The Investment Doesn’t Stop at the Screen

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9 Tariff-Driven Challenges Putting the AV Industry to the Test

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DigitalPakt 2.0 Is Funding Maintenance Now — Bid Accordingly

Germany's DigitalPakt 2.0 launches procurement from 2026 with €5bn and a mandate that rewards lifecycle thinking over hardware delivery. If you're still pitching kit, you're already behind.

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What Does a Live Sound Engineer Do? Skills, Responsibilities, and Career Insights

Discover the role of professionals who shape the sound of concerts, events, and live performances. Explore the skills, tools, and pathways that lead to a successful career in live audio.

About Us

Global AVIXA

Contact Us

Contact Us

How can we help you today?

North America

Get in Touch

Our Location

Member Services

U.S. East Coast

Sheila Bowman

Shawna Tates

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